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SMOworks Program

No one else is as committed to quality training and education because no one else cares for you – the customer – quite like SMO.

And it doesn’t stop there. The SMOWorks Program features a total of six best-in-class customer service advantages including:

  1. SMO University – A one-of-a-kind training and education program for all our employees.
  2. Managed Implementation – Our way of insuring as little disruption to your business as possible during the initial transition to our services.
  3. Our Employees – The best trained, most tenured and dedicated employees in the industry today.
  4. Safety – We have some of the highest standards for workplace safety in the industry.
  5. Technology – We’re always staying up-to-date on the latest cutting-edge trends in the industry and implementing tools and technologies to serve you better.
  6. Quality Assurance – Our way of always making sure your needs are met continuously and professionally from the start and throughout the life of the contract.
      • "I walked in this morning and was wowed on how well it looked!"


        Banking Customer

      • "“Tim has been doing double duty in the last month.  He has come by a couple of times during the week to see me and asked if there were any problems he needed to address or anything we needed.  This is very much appreciated.  …It’s good to know he really cares about doing a good [...]"



      • "I received a phone call …stating how great the branch looked when they arrived this morning, they were so thrilled… she could not believe how organized the process for the carpet and tile cleaning looked…"


        Banking Customer

      • "All of our SMO crew does a great job, but Duncan goes above in doing whatever we need and with a great attitude! "

        —Delores Sides


      • "I just want to bring this to your attention, and commend Wallace for the consistently excellent work he does "

        —Tim Atkinson

        Biological Supplies

      • "Reyna is a star employee for SMO"

        —Meredith B. Bell

        Health Care

      • "The bank very much appreciates the honesty of the SMO employee."

        —Craig Hames

        Banking Customer

      • "I wanted to let you know that We had an Open House and the cleaning team was awesome. Kudos to them."

        —Jackie Taylor


      • "Thanks for all your help with our visitors yesterday. Everything was taken care of as requested and the building looked great. Thanks again. "

        —Lynn Lash

        Logistics Company

      • "Thank you Carlos for your quick response to my work order. "

        —Anita White


      • "Steve Gardner is an outstanding manager and a true asset to have on your team and mine. Thanks for your help Steve!!"

        —Daniel McPherson

        Property Manager

      • "I wanted to let you know that you have an excellent, hard working team here! They are extremely conscientious, hard working, diligent, and friendly! "

        —Bill DiIanni


      • "It’s nice to go in the bathrooms and have everything clean, organized and in place"

        —Lori McCandless


      • "He does an exceptional job, the quality of his work is exemplary."

        —Pamela Clark

        Health Care Provider

      • "Glad you guys are on my team."

        —Lee Bullock

        Community College

      • "I have received compliments on the building from my division manager. I am very proud of the building appearance and the high praise received. "

        —William Boone

        Logistics Company

      • "It’s reassuring to me to know that during special situations like this we can count on you and your staff to rise to the occasion. "

        —Ron Shepherd

        Logistics Company

      • "SMO’s dispatch system and day porter for our building are very responsive."

        —Heather Stanley

        Health Care Provider

      • "She goes above and beyond in her duties and I find her working after hours to ensure that our campus and your organization are well taken care of."

        —Karen B. Phinazee

        Community College