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What Our Customers Say

“We are very happy with the completed jobs and appreciate all the hard work from your staff/teams.  …these VCT floors have never looked so good!”

—B.S.

Real Estate Broker, Inspections

“I just wanted to take a moment and say job well done!  This janitor’s {honesty} and willingness shows prime example of what we … are looking for when partnering with vendors.  When these types of events happen it is a big deal…  something that may seem like a small ordeal can truly {have} a big impact on our Members’ experience and we truly appreciate that!

Again, thank you for your {continued} partnership and the relationship that SMO demonstrates.”

—R.E.

Banking

“I wanted to take a moment to compliment one of your employees for going above and beyond his required duties.  …while servicing our location he noticed that {someone}… left their …debit card…  Calvin was conscientious enough to …safely secure it inside our facility so that we would have it the next morning to return it…  What was more touching about his thoughtfulness was that he left a note calling the person a “valued customer.”  …To me, this shows his true character and commitment to both your organization and ours.

I felt this was worth sharing and… recognize him for demonstrating genuine care…”

—C.R.

Banking Office

“The fencing… looks great.  Thanks so much for sending your crew…!!”

—T.R.

Homeowners Association Resident, Board Member

“…thanks for doing the fence, it does look much better!”

—J.L.

Home Owners Association Resident, Board Member

“The fence looks great.  I got home from vacation and noticed how bright it is.  Thanks again Gary!”

—B.P.

Home Owners Association Resident, Board Member

“The results of this tour are as follows:  …{the} hall walkways and corridors {are} completely free of any dust bunnies or trash. …All classroom floors were very clean showing daily floor care.  Sinks were thoroughly clean and faucets were shiny.  I spoke with the SMO Supervisor… and I commended her on how well the facility looked.

…During my 11 year career this is the cleanest that I have ever seen this school.  The cleaning staff at this facility had an upbeat attitude and were proud of the condition of this school.”

—J.J.

Public School System Inspection

“Yamileth is doing a great job!  This is the first time the building has… been this clean.”

—V.C.

Logistics Company

“Mr. R… asked me to tell you that they were ecstatic about the way the floors are looking.  He expressed to me the the Superintendent was well pleased…  So “Kudos” to Felipe and staff for a job well done!”

—D.T.

Public School System Inspection

“I walked in my office and the TWO carat diamond earring was sitting on… my desk.  The emotions were overwhelming!  First I was amazed that I had met someone who was an honest person, honest enough to turn it in… And second, thorough in her job enough to find it.  …Please know that Susie is awesome.”

—S.T.

Banking Customer

“Everyone showed leadership, communication and team work.  Everyone had assignments and everyone pitched in when someone else required assistance.  There were a lot of comments made to me about how everyone was helpful and how good the customer service provided by your organization.”

—S.H.

Community College

“Carlos and Duryea are excellent.  Carlos always responds quickly…  Duryea …makes it a point to talk to us about any issues he sees… Please let them know how much we appreciate them.”

—A.T.

Banking Customer

“Thank you for sharing your observation of the cleaning crew.  I was pleased that they followed proper procedure…”

—S.O.

Property Manager

“I appreciate your company having Duryea coming out here monthly to follow up on how our office is being cleaned.  He is very personable, respectful and definitely takes his job seriously.  …We are new tenants to this office and at my previous location, there was no such service as this.  I just wanted to say thank you for the follow ups as it shows you are taking your services to your customers seriously.

—N.S.

Office

“I want to thank Felipe and Crystal for doing an amazing job…; I walked in this morning and was wowed on how well it looked! Felipe always does an amazing job for us…, we only have to ask him once for something, and it is done right the first time. Crystal is doing a great job…! They both are very good at what they do!  AGAIN THANK YOU ALL!”

—R.E.

Banking Customer

“Tim has …come by a couple of times during the week to see me and asked if there were any problems he needed to address or anything we needed.  This is very much appreciated.  …It’s good to know he really cares about doing a good job.  Thanks for everything.”

—V.K.

Publisher

“I received a phone call …stating how great the branch looked when they arrived this morning, they were so thrilled… she could not believe how organized the process for the carpet and tile cleaning looked…”

—L.C.

Banking Customer

“Our office went through a renovation and consolidation of space at the end of last year.  Duncan …was such a good sport about it and ALWAYS with a smile on his face.  On a regular basis he is willing to do anything special we need. …All of our SMO crew does a great job, but Duncan goes above in doing whatever we need and with a great attitude!”

—D.S.

Tenant

“Wallace always does an excellent job in our building, and this time he made extra effort to have everything looking great.  …I just want to commend Wallace for the consistently excellent work he does for us, and for the extra help he gave us in preparing for our visitors.”

—T.A.

Biological Supplies

“Reyna is a star employee for SMO.  She goes above and beyond each and every day.  I greatly value her work ethic, her caring ways, and her terrific attitude.  Kudos to Reyna!!”

—M.B.

Health Care

“The bank very much appreciates the honesty of the SMO employee.”

—C.H.

Banking Customer

“I wanted to let you know that We had an Open House and the cleaning team was awesome.  Kudos to them.”

—J.T.

Tenant

“Thanks for all your help with our visitors yesterday. Everything was taken care of as requested and the building looked great. Thanks again.”

—L.L.

Logistics Company

“Thank you Carlos for your quick response to my work order.  I wanted to let you know also that we have been very pleased with the cleanliness of the building.  Your team is doing an excellent job.”

—A.W.

Banking Customer

“They cleaned all the carpet and treated it for any and every kind of bacteria that there could be.  Steve Gardner is an outstanding manager and a true asset to have on your team and mine. Thanks for your help Steve!!”

—D.M.

Property Manager

“I wanted to let you know that you have an excellent, hard working team here!  They are extremely conscientious, hard working, diligent, and friendly!  Truly a pleasure to see at the end of a hard day.”

—B.D.

Tenant

“Susan Browning does an amazing job.  The bathrooms are always clean.  She is so friendly, sweet and hardworking.  I appreciate the good job she does.  It’s nice to go in the bathrooms and have everything clean, organized and in place.”

—L.M.

Tenant

“He says he does an exceptional job, the quality of his work is exemplary and he works unsupervised.  Our many thanks to “Rookie” for his hard work and dedication.  We truly appreciate him!”

—P.C.

Health Care Provider

“Hey guys the High School Staff and I just want to give credit to Jesus and his staff for doing a great job to the floors.  I talked to him last week and he turned it around with very short notice.    Wonderful Job Jesus.  Glad you guys are on my team.”

—L.B.

Community College

“I have received compliments on the building from my division manager.  I am very proud of the building appearance and the high praise received.  I want to personally thank you and your folks for helping get the building in such good shape.”

—W.B.

Logistics Company

“I wanted to take this opportunity to thank you and your staff for the hard work and diligence in ensuring that the facility appearance was exemplary for our visit yesterday and the facility was in tip top shape.  It’s reassuring to me to know that during special situations like this we can count on you and your staff to rise to the occasion.”

—R.S.

Logistics Company

“Steve Gardner has been wonderful to work with and SMO’s dispatch system and day porter for our building are very responsive.  We asked for extra help and the day porter did more than we asked and made the room look spotless for our classes.  Thank you SMO!”

—H.S.

Health Care Provider

“Secia is a remarkable person and a valued person here. She goes above and beyond in her duties and I find her working after hours to ensure that our campus and your organization are well taken care of.”

—K.P.

Community College

      • "These VCT floors have never looked so good!"

        —B.S.

        Real Estate Broker, Inspections

      • "Prime example of what we ... are looking for when partnering with vendors."

        —R.E.

        Banking

      • "For going above and beyond his required duties... To me, this shows his true character and commitment to both your organization and ours."

        —C.R.

        Banking Office

      • "Thanks so much for sending your crew...!!"

        —T.R.

        Homeowners Association Resident, Board Member

      • "Thanks for doing the fence, it does look much better!"

        —J.L.

        Home Owners Association Resident, Board Member

      • "The fence looks great."

        —B.P.

        Home Owners Association Resident, Board Member

      • "During my 11 year career this is the cleanest that I have ever seen this school."

        —J.J.

        Public School System Inspection

      • "Yamileth is doing a great job!"

        —V.C.

        Logistics Company

      • ""Kudos" to Felipe and staff for a job well done!"

        —D.T.

        Public School System Inspection

      • "My office is always clean and cared for. Please know that Susie is awesome."

        —S.T.

        Banking Customer

      • "Everyone showed leadership, communication and team work."

        —S.H.

        Community College

      • "Carlos and Duryea are excellent."

        —A.T.

        Banking Customer

      • "I was pleased that they followed proper procedure..."

        —S.O.

        Property Manager

      • "I walked in this morning and was wowed on how well it looked!"

        —R.E.

        Banking Customer

      • "Thanks for everything."

        —V.K.

        Publisher

      • "I received a phone call ...stating how great the branch looked when they arrived this morning"

        —L.C.

        Banking Customer

      • "I just wanted to say thank you for the follow ups as it shows you are taking your service to your customers seriously."

        —N.S.

        Office

      • "Duncan goes above in doing whatever we need and with a great attitude! "

        —D.S.

        Tenant

      • "I just want to bring this to your attention, and commend Wallace for the consistently excellent work he does "

        —T.A.

        Biological Supplies

      • "Reyna is a star employee for SMO"

        —M.B.

        Health Care

      • "The bank very much appreciates the honesty of the SMO employee."

        —C.H.

        Banking Customer

      • "The cleaning team was awesome. Kudos to them."

        —J.T.

        Tenant

      • "Thanks for all your help with our visitors yesterday. Everything was taken care of as requested and the building looked great. Thanks again. "

        —L.L.

        Logistics Company

      • "Thank you Carlos for your quick response to my work order. "

        —A.W.

        Banking Customer

      • "Steve Gardner is an outstanding manager and a true asset to have on your team and mine. Thanks for your help Steve!!"

        —D.M.

        Property Manager

      • "I wanted to let you know that you have an excellent, hard working team here! They are extremely conscientious, hard working, diligent, and friendly! "

        —B.D.

        Tenant

      • "It’s nice to go in the bathrooms and have everything clean, organized and in place"

        —L.M.

        Tenant

      • "He does an exceptional job, the quality of his work is exemplary."

        —P.C.

        Health Care Provider

      • "Glad you guys are on my team."

        —L.B.

        Community College

      • "I have received compliments on the building from my division manager. I am very proud of the building appearance and the high praise received. "

        —W.B.

        Logistics Company

      • "It’s reassuring to me to know that during special situations like this we can count on you and your staff to rise to the occasion. "

        —R.S.

        Logistics Company

      • "SMO’s dispatch system and day porter for our building are very responsive."

        —H.S.

        Health Care Provider

      • "She goes above and beyond in her duties and I find her working after hours to ensure that our campus and your organization are well taken care of."

        —K.P.

        Community College