SMO University
Commercial Cleaning Training Program
Great service starts with great education and training. As an industry leading training program, SMO University helps separate Supreme Maintenance Organization from the competition. Through SMO University, we give our team members the training and experience to deliver best in class service that Supreme Maintenance Organization is known for throughout the Southeast.
Key Features of SMO University Training:
- All team members attend Cleaning Tech 101 and Safety & Security 102
- Incorporates the tell, show, do and review method of teaching
- Delivers consistent training to each team member
- Teaches step-by-step procedures used to complete cleaning task
- Includes customer service, quality assurance and green cleaning procedures
- Stresses “Service Failures” as issues to avoid at all cost
- Managers and supervisors are required to attend monthly training programs
- Team members can attend free personal enrichment classes
All SMO team members are provided a clear path to success, both personally and professionally which benefits you, the customer. Contact us today to learn how your business can benefit from SMO University because the more you know, the more you need .. SMO.
