August 2026 iCare Award Winners
We are thrilled to announce the recipients of the prestigious iCare Award! This award celebrates team members who consistently demonstrate exceptional care and dedication in their roles. Whether through outstanding customer service, positive feedback from colleagues and management, or remarkable acts of community service, these individuals truly embody the spirit of our organization.
Team member recognition is at the heart of our values. Acknowledging the hard work and commitment of our employees not only boosts morale but also fosters a culture of excellence. The iCare Award is our way of saying thank you to those who go above and beyond in their daily tasks, making a significant impact on our customers and the community.
Hans Avila Salinas
On July 10th Paul Cassady released us to wax some floors at 5900 building . That was at the last minute minute on Friday , Hans works Monday to Friday, but he was willing to help us to complete that work on Saturday. Paul was pleased with the work done at his building, and emailed me the same day to let us know “CARLOS YOU HAVE A GREAT TEAM! THANK YOU FOR WORKING THIS IN THE LAST MINUTE! “
Pascula Nogueda Rios
On July 10th Paul Cassady released us to wax some floors at 5900 building. That was at the las month o. Friday. In that area they removed all furniture and metal cabinets that never were removed before. The floor was in very bad shape Pascula was willing to help us on Friday night to start working on that floor. Paul was grateful that we were able to complete that work before Monday. He emailed me back after he received pictures with completed work, saying "CARLOS YOUR TEAM IS FANTASTIC ! THANK YOU FOR WORKING THIS JOB AT THE LAST MINUTE."
Julio Ávila Salinas
On July 10th Paul Cassady requested us to wax some floors at 5900 building. That was at the last minute on Friday, We already had our team members scheduled to work somewhere else but we accommodate that floor to be done and we started to work on Friday night and we completed on Saturday July 11th. Right after we finished I sent some pictures to Paul to let him know that we completed floor work. \r\nHe was very pleased and emailed back right away. “ YOU HAVE A GREAT TIME CARLOS ! THANK YOU FOR WORKING THIS IN THE LAST MINUTE!
- Providing exceptional care in their job roles
- Receiving positive feedback from customers, co-workers, and SMO management
- Going the extra mile to serve SMO customers
- Engaging in outstanding acts of community service
The selection process for the iCare Award is thorough and transparent. Learn more about our iCare Award program by visiting this link.
We are incredibly proud of our team members and their unwavering dedication. Their efforts enhance our company’s reputation and contribute to a positive, supportive work environment.
Thank you to all our iCare Award winners for your hard work and commitment. Your contributions are truly valued, and you set a shining example for others to follow. Keep up the fantastic work!
