In last week’s post, Motivating Your Cleaning Staff-Pt 1, we covered a couple of the important aspects of maintaining a motivated cleaning staff. That post highlighted: The Myths of Employee Motivation and The Causes of Poor Motivation. In this week’s post we will cover….

A cleaning staff that exhibits high levels of motivation will consistently outperform those that are less motivated. They will also report higher rates of employee satisfaction and will be more genuinely engaged in their roles. A poorly motivated staff can damage the reputation of your cleaning operation, resulting in loss of existing customers and fewer opportunities to win new business.

Employees are the most critical asset within any business enterprise. The people that make up a top-notch cleaning operation are hard-working and conscientious.

As with training in any field that requires specific knowledge and skill sets, your custodial training process should utilize the best adult learning principals, keep safety first, and be consistent throughout the organization. An effective custodial program for your organization will consist of the following key elements.